Frequently Answered Questions

If you are unable to reclaim your item in full on its due date, you may request a renewal or extension. This means you pay the service fee that has accrued in full, and a new due date is set. The original item value remains the same, as does the service rate. You may extend the holding period as many times as you wish.

Most of our customers return to reclaim their items. If a customer decides not to reclaim, the pledged items are forfeited and accepted as full payment. Some customers also choose to sell their unwanted items outright instead of using them for a temporary exchange.

The amount offered is based on the current market value of your item. Its condition, demand, and our ability to resell it all play a role in determining the price. Our trained associates use professional research tools to evaluate each item and provide a fair cash offer.

We carefully test all items for performance. General merchandise is visually inspected and tested by plugging it in and turning it on. Accessories such as remote controls or original cables can increase value. Diamonds are examined using a jeweler’s loupe and electronic testers to assess cut, color, clarity, and carat. Items in excellent condition typically receive a higher valuation.

The price of commodity is based on current market values. Prices can fluctuate greatly due to unstable economy and market conditions.

Yes. You can have an unlimited number of active transactions with America's Super Pawn at the same time.

Unfortunately, we cannot provide quotes over the telephone. Item value depends heavily on its condition, which cannot be determined without inspection. The item must be evaluated in person by one of our associates.

Yes. All details regarding any transaction are strictly confidential and secure. America's Super Pawn does not share any collected information with outside or private parties.

Valuations are based on the current market value of pre-owned merchandise. The amount we can offer depends on our ability to resell the item in the future if it is unclaimed. Pre-owned items typically sell for less than new ones, which affects their trade-in value. At the same time, they are priced fairly if placed for sale in our store. Our customers enjoy the convenience of exchanging unwanted items for something they truly need.

It is our duty to keep all items safe and in a secure area while under our care. Since you still own the items during this period, we ensure they remain in good condition. All accessories provided with the item are stored together in a protected area and will be returned once the transaction is completed. Our inventory is managed through a state-of-the-art computer system that tracks all items at any time. Every item held with America's Super Pawn is fully insured up to its assessed value.

No. You are the only person who can reclaim the item unless you provide a notarized letter authorizing another person to do so on your behalf.

However, anyone may make a payment toward your transaction on your behalf as many times as needed.

Yes. Pawnbrokers are subject to many state, federal and local laws. State and local authorities strictly regulate all aspects associated with pawn transactions.

All items obtained by America's Super Pawn are processed through an Internet-based crime-fighting tool called leadsonline.com, where information on all pawned and sold items is shared with police departments nationwide. All items are held for 30 days before being cleared by local authorities and only then are they available for sale. Regardless of what you see on TV and in the movies, pawn shops are the worst place to get rid of stolen merchandise, and criminals know that.